I tried Google Docs. Looks like another good collaboration tool. May also be good for our traveling staff. Customers - if we can figure out how to let them know about it - may find it a good tool as well.
2.0 awards can help customers to choose sites that are (sort of) recommended by others via the vote. I am hoping that people who vote actually use the tool they are voting for. It would be a good first stop on this info overload express.
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